Terms of Use

Effective Date: August 11, 2017

Last Updated: July 20, 2026

These Terms of Use ("Terms") govern your access to and use of the website at highlevelcrm-rconstructionsolutions.com (the "Site") and the CRM resale, customization, setup, and support services provided by R. Construction Solutions 5908 Pillar ("5908 Pillar," "we," "us," or "our").

By accessing or using the Site or Services, you agree to these Terms.

1. About Us

5908 Pillar is the CRM and marketing division of R. Construction Solutions. We are a reseller and implementation partner for the GoHighLevel CRM platform. The operating entity, WODeration LLC d/b/a R. Construction Solutions, is an Illinois limited liability company registered as a foreign entity in California.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our Site or Services. By using the Site or Services, you represent and warrant that you meet these requirements. The Site and Services are intended for business and professional use.

3. Description of Services

5908 Pillar provides CRM resale, customization, and support services to the construction industry, including:

- Reselling subscriptions to the GoHighLevel CRM platform

- Custom CRM setup tailored to construction workflows

- Integration with construction-specific tools (ProCore, BuilderTrend, and others)

- Marketing automation and workflow design

- Email and SMS campaign configuration

- Onboarding, training, and ongoing technical support

- Add-on services and feature expansion

Specific terms for paid engagements (including setup fees, monthly subscription rates, add-ons, billing cycles, and cancellation terms) are documented in separate service agreements or order forms between 5908 Pillar and the client.

4. The Underlying Platform — GoHighLevel

The CRM platform we resell and implement is GoHighLevel, a third-party SaaS product operated by HighLevel Inc. By subscribing to our Services, you are also subscribing to use of the GoHighLevel platform.

4.1 Separate Terms Apply

Use of the GoHighLevel platform is also subject to GoHighLevel's own Terms of Service and Privacy Policy. We encourage you to review these terms before subscribing.

4.2 Platform Availability

The CRM platform is provided "as is" by GoHighLevel. While we make reasonable efforts to ensure availability and performance, we do not control the underlying platform infrastructure. 5908 Pillar is not responsible for platform outages, feature changes, pricing changes by GoHighLevel, or platform-level data loss outside our control.

4.3 Affiliate Relationship

We participate in GoHighLevel's affiliate / referral program. When you subscribe through our reseller account or affiliate link, we may receive a commission. This does not change the price you pay (it is the same as subscribing directly to GoHighLevel at equivalent tiers).

5. Acceptable Use

When using the Site or Services, you agree NOT to:

- Use the Site, Services, or CRM platform for any unlawful purpose

- Send spam, unsolicited bulk messages, or messages in violation of CAN-SPAM, TCPA, or similar laws

- Use the CRM to harass, abuse, defame, or threaten others

- Upload, transmit, or store viruses, malware, or harmful code

- Reverse engineer, decompile, or attempt to extract the source code of the CRM platform

- Resell, sublicense, or transfer your CRM access to third parties without our written permission

- Use automated means (bots, scrapers) to extract data from our Site without our permission

- Violate GoHighLevel's acceptable use policies (which we incorporate by reference)

6. Subscriptions, Billing, and Cancellation

6.1 Setup Fees

A one-time setup fee may be charged at the start of your engagement. The setup fee covers initial customization, integration, training, and onboarding. Setup fees are generally non-refundable once setup work has begun.

6.2 Monthly Subscriptions

Subscriptions are billed monthly (or annually, where specified in your order form) in advance. Subscriptions auto-renew at the end of each billing cycle until canceled.

6.3 Cancellation

You may cancel your subscription with at least 30 days written notice prior to the next billing cycle by emailing [email protected] or your designated account contact. Cancellation does not entitle you to a refund of fees paid for the current billing period.

6.4 Data Export Upon Cancellation

Upon cancellation, you have 30 days to export your CRM data (contacts, customer records, automations, content) before access is revoked. After 30 days, data may be deleted from the platform. If you require longer retention, please contact us before cancellation to arrange.

6.5 Price Changes

We may change pricing for subscriptions, setup fees, or add-ons with 30 days advance notice to existing clients. Price changes will take effect at your next billing cycle.

6.6 Failed Payments

If a subscription payment fails, we will attempt to collect the payment via standard retry processes. Persistent payment failures may result in suspension or termination of your CRM access until the account is brought current.

7. Intellectual Property

7.1 Our Content

All content on the Site — including text, graphics, logos, brand names (R. Construction Solutions, 5908 Pillar, ConstructXcel, SocialXpress, and others), trademarks, and the selection and arrangement of all materials — is owned by 5908 Pillar or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

GoHighLevel and related trademarks are the property of HighLevel Inc. and are referenced for descriptive purposes only.

7.2 Custom Configurations

CRM customizations (automation workflows, custom fields, dashboards, templates, etc.) that we build for you are licensed for your business use as part of your subscription. We retain rights to general patterns, methodologies, and reusable templates we develop in the course of our work.

7.3 Your Content and Customer Data

You retain ownership of the content and customer data you upload to or generate within the CRM. By using the Services, you grant 5908 Pillar a limited license to access and process that content solely to provide the Services. See our Privacy Policy for more detail on the SaaS reseller relationship and admin access.

8. SMS and Text Message Communications

By providing your phone number to 5908 Pillar and checking the applicable consent box(es), you consent to receive text messages from us at the number you provided.

8.1 Transactional Messages

Account notifications, billing reminders, support updates, scheduling, and service communications.

8.2 Marketing and Promotional Messages

Marketing offers, news, content updates. Marketing messages require a separate consent. Consent is not a condition of any service.

8.3 General SMS Terms

- Frequency: Message frequency varies.

- Cost: Message and data rates may apply.

- Opt out: Reply STOP to any message.

- Help: Reply HELP for assistance, or contact (219) 600-5908 or [email protected].

- Carriers not liable: Wireless carriers are not liable for delayed or undelivered messages.

You may withdraw consent at any time. Note: You are also responsible for ensuring that any SMS or email campaigns you send to your own customers through the CRM comply with TCPA, CAN-SPAM, and applicable state laws. See Section 11 below.

9. Third-Party Links and Services

Our Site may contain links to third-party websites and services, including most prominently GoHighLevel and our affiliate brands. We are not responsible for the content, accuracy, opinions, or practices of third parties.

9.1 Affiliate Relationships

We participate in affiliate programs and may earn commissions when you click certain links and make purchases. This does not change the price you pay. See our Disclaimer.

10. Disclaimers

10.1 Site and Information

The Site and all content are provided "as is" and "as available," without warranties of any kind, express or implied.

10.2 Platform Performance

The CRM platform is provided by GoHighLevel. We do not guarantee uptime, feature availability, platform performance, or future product direction. Platform-level issues are subject to GoHighLevel's terms and service-level commitments (or lack thereof).

10.3 Not Legal, Tax, Accounting, or Financial Advice

Content on our Site and information provided through our Services is not legal, tax, accounting, or financial advice.

10.4 No Guaranteed Business Results

We do not guarantee specific revenue, lead conversion, customer retention, or other business outcomes from using the CRM. Statistics referenced on our Site reflect specific client experiences and are not predictions of results for any other business.

11. Client Responsibility for Compliance

If you use the CRM to communicate with your own customers, leads, or contacts, you are responsible for:

- Complying with all applicable communications laws — including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state SMS/email regulations, and Do Not Call rules

- Obtaining proper consent before sending marketing SMS or email campaigns to your contacts

- Honoring opt-out requests from your customers

- Providing required disclosures (sender identification, opt-out instructions, physical address in marketing emails, etc.)

- Complying with applicable privacy laws (CCPA, state privacy laws, GDPR if relevant) with respect to your customers' data

- Providing your own privacy notice to your customers

- Conducting due diligence before sending campaigns (suppression lists, consent records, etc.)

5908 Pillar will support you in building compliant workflows, but the legal responsibility for your communications and your customers' data rests with you.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 5908 Pillar, R. Construction Solutions, and their officers, directors, employees, agents, affiliates, and licensors shall